A TouchPoint associate shares their experience with TaskUp and highlights how the platform supports accessibility, inclusion, and skill development by offering resources in Spanish. Highlighting a positive impact on confidence, communication, and day-to-day work, TaskUp empowers diverse teams and supports success across languages and roles.

Showcasing real outcomes and measurable impact from teams using TaskUp. Through multiple success stories, it demonstrates how TaskUp improves efficiency, performance, and engagement across roles, and reinforces the program’s value by showing how structured learning and better workflows lead to stronger results for individuals, teams, and operations overall.

Highlights how administrators, dispatchers, and operators collaborate more effectively through TaskUp, showcasing improved communication, clearer workflows, and stronger teamwork across roles. The video demonstrates how alignment and shared tools help teams work smarter and more efficiently and emphasizes the impact of collaboration on daily operations, service quality, and overall team success.

A TouchPoint housekeeper shares her firsthand experience with TaskUp, showcasing how it empowers team members and the patient/caregiver experience.

When I was invited to join the Agilysys Customer Advisory Board (CAB), the CEO opened with a line that stuck with me: “Modernizing Agilysys has been like rebuilding an airplane mid-flight.” And after spending two days with their full leadership team, engineers, product owners, and some of the biggest operators in the world, I can confirm that metaphor wasn’t hyperbole.

Picture this: you’re a nurse finishing a medication pass when a patient asks about their lunch tray. Down the hall, another patient needs housekeeping, and the phone won’t stop ringing. By the time you’ve tracked down the meal status and called in the housekeeping request, twenty minutes have slipped away – time that could have been spent with patients.