- Mike Madigan, Division President
In healthcare, every minute matters. Just like on a ranch, when a fence is down or an irrigation line breaks, you can’t waste time – things must happen quickly, efficiently, and with purpose. Hospitals face the same reality every single day. Patients need to move through the system without delay, but never at the expense of care or compassion. At TouchPoint Support Services, we’re tackling this challenge head-on with TaskUp, a smart, data-driven platform that’s reshaping hospital throughput from the inside out.
- Robert Tindell, CEO
At TouchPoint Support Services, we help hospital leaders take control of the metrics that matter most: - Faster bed turnaround times. - Higher patient satisfaction (Food & Environmental Services). - Cost per meal & cost per patient day. - Cost per cleanable square foot
- Max Mosky, Senior Vice President, Strategy, Operations, and Analytics
Data-Driven Care Is the Future of Healthcare
At TouchPoint, we believe every patient interaction is an opportunity to deliver excellence. From food service to facility cleanliness, we use real-time data to fine-tune every detail, ensuring a consistent, high-quality experience 7 days a week.
- Aaron Brown, Chief Customer Officer
Smarter Work. Happier Teams. Better Outcomes.
By embedding our teams into operations and leveraging tools like TaskUp and TaskView, we’ve rebalanced workloads, eliminated inefficiencies, and empowered our associates to focus on what matters most: patient care.
- Aaron Brown, Chief Customer Officer
In today’s healthcare environment defined by complexity, fragmentation, and rising costs, one strategy consistently delivers outstanding returns: standardization. For multi-facility health systems, the ability to operate at a high standard across locations is a financial and operational imperative that simply can’t be ignored.
- Robert Tindell, CEO
The supply chain is no longer just a cost center; it’s a strategic lever that must stretch every dollar. For CFOs and supply chain leaders, the question is no longer, “How do we cut costs?” but rather, “How do we create value?” and every decision carries weight.