Learn – FAQs – Environmental Services (EVS)
What does the Environmental Services (EVS) department do?
EVS is responsible for maintaining a clean, safe, and sanitary environment within the hospital, including patient rooms, public areas, and medical spaces.
Why is Environmental Services important in a hospital?
EVS helps prevent infections, ensures a safe environment for patients and staff, and maintains compliance with health and safety regulations.
Who provides cleaning and disinfection services in the hospital?
Trained EVS professionals use industry-approved cleaning methods to maintain hospital hygiene and infection control standards.
How often are patient rooms cleaned?
Patient rooms are cleaned daily, with additional deep cleaning after patient discharge.
What infection control measures does EVS follow?
EVS follows hospital infection prevention protocols, including the use of hospital-grade disinfectants, hand hygiene, and specialized cleaning for isolation rooms.
How are high-touch surfaces sanitized and disinfected?
High-touch surfaces like bed rails, doorknobs, and call buttons are cleaned frequently to reduce the risk of infections using EPA registered disinfectants.
What training do EVS staff receive?
EVS staff undergo training in infection control, proper cleaning techniques, the safe handling of cleaning chemicals and customer service skills.
Learn – FAQs – Laundry and Linen
What does the Laundry and Linen Services department do?
This department is responsible for providing clean, sanitized, and properly stocked linens, towels, patient gowns, and staff uniforms throughout the hospital.
Why is hospital laundry different from regular laundry?
Hospital laundry follows strict infection control protocols, using high-temperature washes and disinfectants/sanitizers to eliminate bacteria, viruses, and other contaminants.
Who is responsible for managing hospital linens?
Trained laundry and linen staff oversee collection, cleaning, distribution, and inventory management of linens and garments.
How often are patient linens changed?
Linens are typically changed daily or as needed. Soiled or contaminated linens are replaced immediately.
How does the hospital ensure linens are properly sanitized?
Hospital linens are washed at high temperatures with medical-grade detergents and disinfectants to meet health and safety regulations.
How are contaminated linens handled?
Soiled linens are placed in designated bags and transported separately to prevent cross-contamination. Staff follow strict protocols for infection control.
Does the hospital have a linen conservation program?
Many hospitals encourage linen conservation by reducing unnecessary use and promoting responsible linen handling.
Are hospital linens reusable?
Yes, all linens are thoroughly cleaned and sanitized before reuse. Any linens that no longer meet quality standards are removed from circulation.
Does the hospital use eco-friendly laundry practices?
Many hospitals implement water- and energy-saving laundry technologies to reduce environmental impact.
Learn – FAQs – Valet Parking
What is the hospital valet parking service?
Valet parking provides a convenient service where staff park and retrieve vehicles for patients and visitors.
Where is the valet parking service located?
Valet stations are usually located near the main hospital entrance, emergency department, or outpatient facilities. Check hospital signage for exact locations.
Who can use valet parking?
Valet service is available for patients, visitors, and in some cases, hospital staff with specific needs.
How do patients or guests retrieve their car after a visit?
Patients and visitors receive a SMS message to their cell phone upon drop-off. When ready to leave, a text is sent to the attendant, and the car is retrieved.
How long does it take to get a vehicle back?
Wait times vary based on demand, but most cars are retrieved within a few minutes. During peak hours, wait times may be longer.
Is a vehicle safe while using valet parking?
Valet services take security measures to protect vehicles, but hospitals are generally not liable for lost items or damage.
