Learn – FAQs – Environmental Services (EVS)

EVS is responsible for maintaining a clean, safe, and sanitary environment within the hospital, including patient rooms, public areas, and medical spaces.

EVS helps prevent infections, ensures a safe environment for patients and staff, and maintains compliance with health and safety regulations.

Trained EVS professionals use industry-approved cleaning methods to maintain hospital hygiene and infection control standards.

Patient rooms are cleaned daily, with additional deep cleaning after patient discharge.

EVS follows hospital infection prevention protocols, including the use of hospital-grade disinfectants, hand hygiene, and specialized cleaning for isolation rooms.

High-touch surfaces like bed rails, doorknobs, and call buttons are cleaned frequently to reduce the risk of infections using EPA registered disinfectants. 

EVS staff undergo training in infection control, proper cleaning techniques, the safe handling of cleaning chemicals and customer service skills.

Learn – FAQs – Laundry and Linen

This department is responsible for providing clean, sanitized, and properly stocked linens, towels, patient gowns, and staff uniforms throughout the hospital.

Hospital laundry follows strict infection control protocols, using high-temperature washes and disinfectants/sanitizers to eliminate bacteria, viruses, and other contaminants.

Trained laundry and linen staff oversee collection, cleaning, distribution, and inventory management of linens and garments.

Linens are typically changed daily or as needed. Soiled or contaminated linens are replaced immediately.

Hospital linens are washed at high temperatures with medical-grade detergents and disinfectants to meet health and safety regulations.

Soiled linens are placed in designated bags and transported separately to prevent cross-contamination. Staff follow strict protocols for infection control.

Many hospitals encourage linen conservation by reducing unnecessary use and promoting responsible linen handling.

Yes, all linens are thoroughly cleaned and sanitized before reuse. Any linens that no longer meet quality standards are removed from circulation.

Many hospitals implement water- and energy-saving laundry technologies to reduce environmental impact.

Learn – FAQs – Valet Parking

Valet parking provides a convenient service where staff park and retrieve vehicles for patients and visitors.

Valet stations are usually located near the main hospital entrance, emergency department, or outpatient facilities. Check hospital signage for exact locations.

Valet service is available for patients, visitors, and in some cases, hospital staff with specific needs.

Patients and visitors receive a SMS message to their cell phone upon drop-off. When ready to leave, a text is sent to the attendant, and the car is retrieved.

Wait times vary based on demand, but most cars are retrieved within a few minutes. During peak hours, wait times may be longer.

Valet services take security measures to protect vehicles, but hospitals are generally not liable for lost items or damage.