Doing More with Your Current Staff: Smart Ways Hospitals Are Managing Without Hiring More People
- Max Mosky, Senior Vice President, Strategy, Operations, and Analytics
Healthcare staffing shortages have been an ongoing issue in recent years, and they show no signs of improving. Operational leaders responsible for foodservice, environmental services (EVS), and patient transport are feeling the pressure more than ever.
Happy Patients, Healthy Bottom Line: How the Little Things Impact Your Hospital’s Success
- Robert Tindell, CEO
Patient satisfaction isn't a soft metric; it's a proven factor that influences financial performance, patient retention, and long-term growth. As the healthcare industry becomes more competitive, the patient experience has emerged as a key differentiator.
Turning Hospital Data into Dollars: Simple Ways to Make Better Decisions
- Max Mosky, Senior Vice President, Strategy, Operations, and Analytics
Hospitals have access to a wealth of data, from throughput metrics to tray delivery reports, yet this abundance often leads to confusion rather than clarity. Reports accumulate, dashboards are frequently ignored, and leaders resort to relying on gut feelings or outdated processes simply because the way forward is unclear.
Where’s Your Money Really Going? The True Cost of Disconnected Hospital Operations
- Aaron Brown, Chief Customer Officer
In an era where every healthcare dollar is crucial, fragmented support operations are silently draining hospital budgets. Inconsistent service delivery and reactive staffing decisions can lead to higher costs than most executives may realize, impacting not only financial resources but also patient outcomes and workforce efficiency.
