Integrated support services

Services that don’t just support. Services that surpass

Struggling with Inconsistent and Inefficient Operations? Rising Costs? Lackluster Patient Interactions?

Surpass expectations with TouchPoint’s integrated methodology – real time insights, predictive analytics, and an empowered workforce.

Food and Nutrition Services (FNS)

TouchPoint employs over 100 of the industry’s top chefs. These talented culinary leaders skillfully prepare delicious and healthy gourmet meals for patient dining, doctors’ lounges and retail venues. More than 40 million meals are served by TouchPoint each year.

Our proactive approach to nutrition, as demonstrated through The Bridge Patient Menu™, uses the latest evidence-based guidelines in our clinical programs to improve patient outcomes. With a team of more than 400 registered dietitians, we advance the clinical nutrition practice through patient care initiatives that promote healing, patient safety, and positive clinical outcomes.

Environmental Services (EVS)

Our EVS programs are tasked with maintaining the reality of cleanliness, not just the perception. Our highly trained teams clean to the highest infection prevention standards and collaborate with clients to proactively prevent healthcare-associated infections. EVS teams are dedicated to continuous improvement through the use of purpose-built, proprietary technology and innovations, including TaskUp, which provides objective measures of cleaning success.

Patient
Observation

Patient safety is your
top priority. TouchPoint’s compassionate Patient Safety Attendants play a
pivotal role in keeping patients with behavioral or mental health diagnoses from self-harm, allowing nurses and clinical staff to focus on patient care.

Patient Transportation

Prompt and efficient, Patient Transporters are thoroughly trained in safe-handling procedures, from lifting protocols to infection prevention, and are committed to providing kindness and compassion to every patient.

Valet
Parking

Operating in conjunction with Patient Transportation, Valet anticipates and accommodates patient needs, delivering a fast, efficient service that improves patient throughput and flow.

Laundry and Linen Services

By developing and implementing tailored, cost-effective, and logistically streamlined solutions that cover every aspect of the linen utilization cycle, we ensure you have the high-quality linens you need, where and when you need them.