Streamline Operations With Scalable System Wide Service Realignment

When tasked with reducing operational costs at Ascension St. Vincent Hospital in Indianapolis, TouchPoint’s Patient Services team saw an opportunity to better align its food service operation with other units in the region..

Enhance Safety, Efficiency, and Patient Experience with MyDining

Hospital food service is crucial to patient care, influencing recovery rates, satisfaction, and hospital efficiency. MyDining, a web-based meal ordering system by Compass Group, addresses key challenges in traditional food service workflows.

Improve Intake, Reduce Waste, and Elevate the Patient Experience

The Bridge Patient Menu™ connects hospital care to home comfort, accommodating thirteen diverse diet types, including General Heart Healthy. It ensures every patient enjoys meals that are nutritious, flavorful, and satisfying.

Faster Turnaround, Higher Patient Satisfaction, and Smarter Staffing

In today’s fast-paced healthcare environment, smart, data-driven decision-making is essential. TaskUp, TouchPoint’s proprietary task management system, exemplifies innovation in action. 

Reduce Overtime, Cut Costs, and Elevate Patient Dining

To serve traditional, slow-cooked meals quickly and consistently, TouchPoint leadership was intrigued by Unox’s promising new equipment.