Recognition showcases how AI-powered innovation can transform everyday frontline operations
ATLANTA, GA, APRIL 15, 2026—TouchPoint Support Services has been named a finalist in the 2026 Qlik Data Impact Awards in AI Innovation category for its innovative use of data and AI to drive meaningful operational improvements. In collaboration with Qlik, TouchPoint developed TouchPointGPT, a purpose-driven generative AI solution designed to simplify access to critical information and enhance decision-making across healthcare support teams.
“Being honored as a finalist for the Data Impact Awards reflects our commitment to innovation that truly supports our frontline teams,” said Robert Tindell, CEO of TouchPoint. “TouchPointGPT allows us to continue to improve efficiency, while ensuring our teams have the information they need to best serve patients, clinical caregivers, and our hospital partners.”
TouchPointGPT enables team members to quickly retrieve policies, procedures, safety protocols and more through an intuitive chatbot interface. By leveraging Qlik’s data capabilities, the platform securely organizes and delivers trusted information in real time, reducing time spent searching for files. It helps associates stay focused on delivering high-quality service in fast-paced healthcare environments.
“Collaborating with Qlik on this solution demonstrates the power of combining data, AI, and industry expertise to solve real-world challenges,” said Max Mosky, SVP of Strategy & Innovation, Compass Healthcare. “This is one of many ways we’re operationalizing AI to solve pain points for our teams, drive smarter operations, and deliver meaningful outcomes.”
“We are proud of this partnership with TouchPoint in creating this game-changing AI-driven tool. TouchPoint’s expertise and our shared commitment to innovation led to an interface that transforms how associates engage with data, setting a new standard for efficiency and connection,” said Matt Hayes, General Manager, Data Business Unit, Qlik.
TouchPointGPT has more than 16,000 documents across 25 knowledge bases. To learn more about TouchPointGPT, read more here.