This is an increasingly complex environment financially for all health systems. You’ve got escalating expenses with labor, workforce management, supplies. You’ve got right now tariffs impacting the cost and supply chain. You’ve got Medicare, Medicaid reimbursements that are a limiting factor for the revenue capture for the hospital. So more importantly now than ever is standardization of the operations that’s both on the clinical side and the non-clinical side.
We try to come in and provide that support on the non-clinical side of the business. Food, the environmental services, patient transport, patient observations, things of that nature where we can come in and provide a high level of standardization backed by and underpinned by technology to provide a more efficient model.
It’s the lack of standardization is what we see in a lot of the healthcare systems. So that’s a lot of the support services that are in silos. They work independently, not collaboratively. That’s where we find that TouchPoint has an opportunity in the marketplace to come in and be able to streamline those standards and procedures across all those silos, break down the walls, and be able to really provide a more efficient model with the same level of high patient outcomes that our patients and our clients are looking for.
Whenever you don’t have standardization, you typically have inconsistent results from an outcome standpoint as well as from a financial standpoint. That’s where we believe TouchPoint is a great place in the marketplace to be able to provide that standardization of operations underpinned by technology and innovation that provides a more efficient model, that still has that high level of patient outcomes.