By utilizing Foodbuy, it creates a long-lasting relationship with vendor partners to be able to focus on the cutting edge innovations in our culinary areas and to be able to provide that in the most efficient economic model possible. Vendor relationships are extremely important. You’re only as good as the partnerships that you have. To be able to have those long-lasting partnerships that help us stay on the cutting edge of culinary innovations and technologies to allow us to provide the highest level of product and meals and outcomes at the most efficient model is extremely important for what TouchPoint does. Supply chain is not just the cost center. It’s a partnership. It’s extremely fluid. It’s extremely important to make sure that you have the safest products, the highest quality of products, and be able to do that in the most economic efficient model.
The Power of Purpose, Process & People: How TouchPoint Improved Hospital Patient Satisfaction by Nearly 10 Points
Across eight Florida hospitals, TouchPoint Support Services set out to strengthen the patient dining experience – not simply by improving meals, but by building a culture centered on hospitality, accountability, associate engagement, and continuous improvement.