The Power of Purpose, Process & People: How TouchPoint Improved Hospital Patient Satisfaction by Nearly 10 Points
Across eight Florida hospitals, TouchPoint Support Services set out to strengthen the patient dining experience – not simply by improving meals, but by building a culture centered on hospitality, accountability, associate engagement, and continuous improvement.
Transforming Workforce Development Through Language
At a leading hospital in Nashville, Tennessee, TouchPoint Support Services is demonstrating how investing in associates can strengthen both workforce performance and the patient experience…
Transforming Healthcare Support Services with Measurable Impact
In a healthcare environment where every decision must balance quality, efficiency, and compassion, TouchPoint Support Services delivers more than just support, we deliver results. Our integrated model is built to solve healthcare’s toughest operational challenges while enhancing the human experience at every point of contact. Here’s how our core benefits drive measurable value for hospitals and health systems across the country.
Healthcare Hospitality: Elevating Care Beyond the Clinical
Early in my career, hospitality taught me something that has stayed with me ever since: people may forget what you said, but they never forget how you made them feel.
TouchPoint’s Zach Wilson Named Qlik Luminary, Joining Select Global Group of Data and AI Leaders
Recognition highlights TouchPoint’s growing leadership in healthcare data, analytics and AI-driven innovation.
TouchPoint Support Services is proud to announce that Zach Wilson, Director of Data and Analytics, has been named a Qlik Luminary, joining a highly selective global community of customer leaders recognized for advancing what is possible with data, analytics and artificial intelligence.