Touching On: Supply Chain and Procurement Innovation
How can supply chain drive better patient outcomes and lower costs? Explore how TouchPoint approaches procurement by designing from the patient experience backward, ensuring the right products, at the right price, delivered consistently across the organization. Learn how AI-powered hot-hold technology improved patient satisfaction by 25+ points while reducing daily costs by 16.4%, …
Touching On Financial Impact of Support Services
We don’t look at ourselves as a low cost provider, we look at ourselves as a high value provider. Our high value just happens to be one of the lowest costs in the industry and that also gives us great patient outcomes. We believe that we have a model that will truly revolutionize the healthcare support services industry…
Touching On Staff Optimization & Workforce Efficiency
From a workforce management standpoint, the biggest game changers are task management systems, to make sure that we’re measuring, quantifying and being able to schedule appropriately, based on the tasks that are being performed by various workers…
Transforming Hospital Foodservice Operations: A Scalable Model for Patient Experience and Cost Efficiency
Health system executives are facing increasing pressure to simultaneously elevate the patient experience and manage rising operational costs. Foodservice, once viewed as a support function, has become a critical driver of patient satisfaction, clinical perception, and financial performance…
Reducing Healthcare-Associated Infections with Automated Fogging Technology
Healthcare-associated infections (HAIs) remain a persistent challenge for hospitals, impacting patient safety, length of stay, and overall cost of care. Traditional room-cleaning methods – largely dependent on manual processes – often fall short due to human variability, leaving high-touch surfaces vulnerable to residual pathogens…