A Safer, Smarter Clean: Reducing Chemical Use with Tersano SAO™

At a client hospital in Chicago, TouchPoint Support Services piloted a revolutionary cleaning solution – Tersano’s Stabilized Aqueous Ozone (SAO™) – to reduce chemical exposure, improve safety, and streamline operations. The result? A healthier environment…
Transforming Quality Assurance through a Standardized Operating Platform

At TouchPoint Support Services, operational excellence isn’t a theoretical concept – it’s engineered, tested, and statistically proven. Through our Standardized Turnkey Operating Platform, TouchPoint has transformed how hospitals execute…
Seven TouchPoint Partner Hospitals Recognized Nationally for Zero MRSA Infection Rates

TouchPoint Support Services is proud to celebrate seven client hospitals across Illinois, Indiana, Michigan, and Texas that have been recognized by Becker’s Hospital Review as among the 280 hospitals nationwide with the lowest MRSA infection rates…
Teamwork in Action: How HIT Zone Cleaning Transformed Patient Satisfaction

When patient satisfaction scores at a client hospital in Tulsa, Oklahoma, began to dip –particularly around room cleanliness – TouchPoint Support Services responded with a bold, team-based solution. By implementing HIT Zone Cleaning, the hospital not only improved cleanliness…
Optimizing Retail Operations Through Standardization

To modernize, standardize, and optimize TouchPoint’s technology and operations to improve efficiency and reduce costs, the company implemented Transltr, a unique application designed by Compass Digital…