Built to Support Caregivers: The 5 Pillars Behind TouchPoint’s Success
I’ve spent years in healthcare support services and seen firsthand how the demands on nurses and caregivers have grown heavier with each passing year. I’ve walked the halls of hospitals across the country where the pressure is constant, the pace is relentless, and the heart of care – our caregivers – are stretched thin.
Touching On: Supply Chain and Procurement Innovation
How can supply chain drive better patient outcomes and lower costs? Explore how TouchPoint approaches procurement by designing from the patient experience backward, ensuring the right products, at the right price, delivered consistently across the organization. Learn how AI-powered hot-hold technology improved patient satisfaction by 25+ points while reducing daily costs by 16.4%, …
Touching On Financial Impact of Support Services
We don’t look at ourselves as a low cost provider, we look at ourselves as a high value provider. Our high value just happens to be one of the lowest costs in the industry and that also gives us great patient outcomes. We believe that we have a model that will truly revolutionize the healthcare support services industry…
Touching On Staff Optimization & Workforce Efficiency
From a workforce management standpoint, the biggest game changers are task management systems, to make sure that we’re measuring, quantifying and being able to schedule appropriately, based on the tasks that are being performed by various workers…
The TouchPoint Difference: Bringing Heart, Hustle, and High Performance to Healthcare
In healthcare, every minute matters. Just like on a ranch, when a fence is down or an irrigation line breaks, you can’t waste time – things must happen quickly, efficiently, and with purpose. Hospitals face the same reality every single day. Patients need to move through the system without delay, but never at the expense of care or compassion. At TouchPoint Support Services, we’re tackling this challenge head-on with TaskUp, a smart, data-driven platform that’s reshaping hospital throughput from the inside out.